Privacy Policy

Last updated: July 6, 2026

Boier Timepieces is operated by Quenora Lane, which owns and operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Boier Timepieces is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and personalize your shopping experience.

• Marketing and Advertising. We may send marketing communications and display advertisements based on your interactions with our Services.

• Security and Fraud Prevention. We use your personal information to authenticate your account, secure transactions, detect fraud, investigate suspicious activity, and protect our Services.

• Communicating with You. We use your information to provide customer support and respond to your inquiries.

• Legal Reasons. We use your information to comply with applicable laws, respond to legal requests, and enforce our policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

• Shopify, vendors, and service providers that assist with payment processing, fulfillment, shipping, analytics, hosting, cloud storage, fraud prevention, and customer support.

• Business and marketing partners.

• Third parties when you direct or authorize us to share your information.

• Our affiliates and corporate group.

• Parties involved in mergers, acquisitions, or legal proceedings where required by law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be shared with Shopify and third parties located in countries other than where you reside.

To learn more, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security system is completely secure. While we use reasonable safeguards to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights including:

• Right to Access

• Right to Delete

• Right to Correct

• Right to Data Portability

• Right to Opt Out of Targeted Advertising

• Right to Manage Marketing Communications

Residents of the UK and EEA may also have additional rights relating to objection to processing, restriction of processing, and withdrawal of consent.

We will not discriminate against you for exercising your privacy rights and will respond to requests in accordance with applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below. You may also have the right to lodge a complaint with your local data protection authority where applicable.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required by law, we use appropriate safeguards for international data transfers, including Standard Contractual Clauses or equivalent transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page together with the revised "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact:

Boier Timepieces
Operated by Quenora Lane

8023 4a St SW
Calgary, Alberta T2V 1A4
Canada

Email: support@boiertimepiece.com

For the purposes of applicable data protection laws, Quenora Lane is the data controller responsible for the processing of your personal information.